Australia and International:
The delivery charge for all orders is calculated during the order process. You will be responsible for any local duty payable on receipt of your order; which includes any order sent as a gift, whereby the recipient will be responsible.
Please note we can only deliver to physical street addresses and a recipient signature is required for all deliveries. To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. You can track your order via the Australia Post website www.auspost.com.au/track; you will need your ‘Tracking No.’ to do so or you can send us an email via the Order Status link on our website; you will need your order number to do so.
If goods are lost or damaged in transit, please contact us within 20 business days at firstname.lastname@example.org. We will use this delivery information to make a claim against the carrier. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our carrier the delivery was not successful.
Your Information is Secure at Meredith.
We only use PAYPAL for our financial transactions.
PayPal is a secure way to pay online. It’s a faster, easier and safer way to make and accept payments online and on your mobile phone. PayPal remember and safeguard your BSB and account numbers and your credit card and debit card numbers so you won’t have to type the details each time you buy online. And you can still choose which card you’d like to use every time. PayPal also offer great Buyer Protection, and it’s free to sign up too!
If you have additional questions regarding security at Meredith, please email us, including your name and mailing address, at email@example.com
By accessing or using any features on meredith.com.au, you agree to be bound by these terms of service. We may periodically change these terms without providing prior notice. So, we recommend that you read these terms carefully each time you use this website.
Meredith, (‘Meredith’, ‘us’ or ‘we’) own and operate this website (‘Site’). These Term of Use and Sale (‘Term’) constitute a legally binding agreement made by and between Meredith and the user of this Site (personally and, if applicable, on behalf of the entity for whom you are using the Site; collectively, ‘you’). The Terms govern your use of the retail and other services we make available on this Site (‘Services’).
If you have any questions about these Terms, please contact us by email at firstname.lastname@example.org or call us at +61 1300 335 892
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).
Eligibility to use the Site. You must be, and represent and warrant that you are, of legal age (18 years of age or older, or, if you have parental consent, 13 years of age or older) and competence. By using the site on behalf of any third party, you are representing to us that you are an authorized representative of that third party and that you use of the Site constitutes that third party’s acceptance of these Terms. In addition, if you have been previously prohibited from accessing the Site or the website of any of our affiliates, you are not permitted to access the Site.
License to use the Site. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sub licensable, non-transferable, and revocable right to access the Site and use the Services for your personal, non-commercial use, and as we otherwise intend. Meredith reserves the right to monitor the Services for the purpose of determining that your usage complies with these Terms.
Any dispute relating to the meredith.com.au website or use or inability to use the meredith.com.au website (collectively, ‘Dispute’) will be governed by the laws of the State of Victoria, Australia without regard to (i) its conflict of law provisions, (ii) the 1980 United Nations Convention on Contracts for the International Sale of Goods, or (iii) any provision of the Trade Practices Act 1974 as it may be enacted in Victoria or any other jurisdiction. Meredith will not be liable for and you may not recover consequential, punitive, special, incidental, and/or indirect damages from any claim relating to your use of the meredith.com.au website.
Any Dispute shall be submitted to confidential arbitration in Melbourne, Victoria, Australia except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or any other appropriate relief in any state or federal court in the State of Victoria, and you consent to exclusive jurisdiction and venue in such courts. Arbitration of any and all Disputes shall be conducted in accordance with the Consumer Affairs Victoria, Australia arbitration rules. The arbitration award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
No Class Actions
To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise.
With our sizing guide, and our quality knitwear, co-ordinates and accessories we are sure you will be satisfied with your purchase. However, if you’re not absolutely delighted with a Meredith purchase, we make it easy for you to return it. Please contact our Customer Service Department directly. Merchandise returned to our premises without return authorization will not be accepted.
For convenience please re-use the carton in which your items were delivered. Simply write your request on the Returns Form you received with your goods.
We accept unworn merchandise with a receipt and original tags attached WITHIN 7 days of purchase. Refunds will be issued in the same tender as the purchase.
Meredith cannot be held liable for any washing errors or detergent damage.
Shipping and handling charges on returns are non-refundable and Meredith cannot replace or be liable for lost packages being returned. Please be sure to use a carrier that can provide tracking and insurance. A confirmation email will be sent acknowledging receipt of returned item(s).
Processing of online returns may take up to five business days. The credit should appear on your credit card statement within two billing cycles.
All prices listed on www.meredith.com.au are in AU$. All prices are correct at the time of publishing. We reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.
All prices are inclusive of a Goods & Services Tax applicable in Australia and equivalent to 10%. International customers will avoid payment of the tax however, may be subject to Customs Duties in the ship-to destination.